Training & Support

Transitioning your office to Rep Edge software is easy.

Rep Edge is fully supported by a comprehensive user reference manual, training videos, live WebEx training delivered by a product expert, and technical support services.

Overview Videos

Training Videos

A series of Rep Edge training videos is currently in development. These videos are designed to help new users understand how to use the software, and help existing users optimize their use of the software. Each video, which can be watched in your Web browser, ranges from 1 – 5 minutes in length.

User Reference Manual

The Rep Edge User Reference Manual contains all essential information for users to make full use of the application. This Manual is intended as a reference tool, and is not expected to be used as a training resource. The Manual is robust, and includes detailed descriptions of all screens, features, functions, data entry fields, and Dynamics GP integration points. Also included are step-by-step procedures, which have been organized into module-specific chapters.

Download the current version:

rep edge user reference manual

Live WebEx Training

Live Rep Edge training delivered by a product expert via WebEx is available upon request. Contact us to have a training session scheduled and tailored to meet your business needs: info@repedgesoftware.com.

Technical Support

Technical support is available Monday through Friday during regular business hours. Requests are prioritized based on severity of impact. All requests receive a response within one business day. Contact our Technical Support Specialists at repedgesupport@price-hvac.com.